Our Plants
Each order comes with 2 plants of the same variety. Plant size depends on the variety.
Lantana, Portulaca, Pentas, Coleus and Sweet Potato Vine are easy to grow and a great place to start.
Open the box right away and water lightly if the soil feels dry. Let your plants rest for 1 to 2 days in a sheltered spot before planting or repotting. Then follow the sunlight and water needs listed on the product page.
Each product page lists the plant's growing details. Check the USDA hardiness zone, if shown, to see if the plant suits your area. If you are not sure, contact us and we will be happy to help.
Please check the product description. If you are not sure, contact us and we will help you choose.
Every plant is different. Each product page lists its sunlight and water needs, so please check it before planting. If you are not sure, contact us and we will be happy to help.
Shipping & Delivery
We ship within the United States, except Arizona, Hawaii, Alaska and Puerto Rico.
Orders ship within 3 business days. We ship Monday to Saturday. You will receive a tracking number by email once your order ships.
Yes. Shipping is free on all orders of $49.99 or more.
We ship with USPS or UPS.
First, check the tracking link in your shipping email. If your order still has not arrived, contact us with your order number and we will help.
Yes. During winter, we add heat packs free of charge.
Damaged Plants and Refunds
Contact us within 48 hours of delivery with photos of the plant, the box and the shipping label, plus your
order number. You do not need to send the plant back. We will send a
replacement first. A refund is offered only if a replacement is not possible.
Contact us within 48 hours of delivery and we will send the correct plant.
We only accept returns for plants that arrive damaged, dead or wilted.
Orders
Yes, until 10:00 am Eastern Time, when we process orders for the day.
Yes, if you contact us before 10:00 am Eastern Time, when we process orders for the day.
Yes. Email us at info@plantnook.com for a quote.
Do You Have Any Question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.